Achieving service excellence : strategies for healthcare /Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton and the Foundation of the American College of Healthcare Executives, edited by Anthony R. Kovner and Duncan Neuhauser

By:

Contributor(s):

Material type: Text

TextSeries: ; volume 3Publication details: New Delhi: Pentagon Press, 2006.Description: xxiii, 420 p.: ill.; 25cmISBN:

9788182742079

Uniform titles:

Encyclopedia of management in hospital & health-care administration

Subject(s):

DDC classification:

22 REF 362.1068 KEL 1

LOC classification:

R727 1

Summary: This book offers a plan for successfully competing in today's competitive healthcare marketplace by presenting the theories, methods, and techniques behind delivering an excellent healthcare experience

Tags from this library: No tags from this library for this title.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Book	Mzumbe University Main Campus Library	REF 362.1068 FOT (Browse shelf(Opens below))	1	Available	0065853
Book	Mzumbe University Main Campus Library	REF 362.1068 FOT (Browse shelf(Opens below))	2	Available	0065854
Book	Mzumbe University Main Campus Library	REF 362.1068 FOT (Browse shelf(Opens below))	3	Available	0065855

Total holds: 0

Includes bibliographical references and index

This book offers a plan for successfully competing in today's competitive healthcare marketplace by presenting the theories, methods, and techniques behind delivering an excellent healthcare experience

There are no comments on this title.

to post a comment.