MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01626nam a2200325 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MU |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20220919060611.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
220919b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9788182742079 |
| Terms of availability |
Tzs 38,408.30/= |
| 022 ## - INTERNATIONAL STANDARD SERIAL NUMBER |
|---|
| Source |
9788182742079 |
| 024 ## - OTHER STANDARD IDENTIFIER |
|---|
| Source of number or code |
1441638911 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
MUL |
| Language of cataloging |
eng |
| Description conventions |
AACR |
| Transcribing agency |
MUL |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
R727 |
| Item number |
1 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Edition number |
22 |
| Classification number |
REF 362.1068 KEL |
| Item number |
1 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Fottler, Myron D. |
| 110 ## - MAIN ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
The Foundation of the American College of Healthcare Executives |
| 240 ## - UNIFORM TITLE |
|---|
| Uniform title |
Encyclopedia of management in hospital & health-care administration |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Achieving service excellence : |
| Remainder of title |
strategies for healthcare |
| Statement of responsibility, etc. |
/Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton and the Foundation of the American College of Healthcare Executives, edited by Anthony R. Kovner and Duncan Neuhauser |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
New Delhi: |
| Name of publisher, distributor, etc. |
Pentagon Press, |
| Date of publication, distribution, etc. |
2006. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxiii, 420 p.: |
| Other physical details |
ill.; |
| Dimensions |
25cm. |
| 490 ## - SERIES STATEMENT |
|---|
| Volume/sequential designation |
volume 3 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
This book offers a plan for successfully competing in today's competitive healthcare marketplace by presenting the theories, methods, and techniques behind delivering an excellent healthcare experience |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Form subdivision |
Patient satisfaction | Customer relations | Clinical competence | Health services administration | |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Form subdivision |
Attitude to Health | Anthropology, Education, Sociology and Social Phenomena |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ford, Robert C. 1945- |
| Dates associated with a name |
(editor) |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Heaton, Cherrill P. |
| Dates associated with a name |
( author) |
| 710 ## - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
The Foundation of the American College of Healthcare Executives |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Book |
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Suppress in OPAC |
No |
