Managing service operations / Bill Hollins, Sadie Shinkins.
Material type:
TextPublication details: London : Thousand Oaks, CA : Sage Publications, 2006.Description: xii, 299 p. : ill. ; 25 cmISBN: - 1412929539
- 658.4013 HOL
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|
| Book | Mzumbe University Main Campus Library | 658.4013 HOL (Browse shelf(Opens below)) | 1 | Available | 0069425 | |||
| Book | Mzumbe University Main Campus Library | 658.4013 HOL (Browse shelf(Opens below)) | 2 | Available | 0069426 |
Total holds: 0
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| 658.4013 FOS Managing quality : integrating the supply chain/ | 658.4013 FOS Managing quality : integrating the supply chain/ | 658.4013 FOS Managing quality : an integrative approach/ | 658.4013 HOL Managing service operations / | 658.4013 HOL Managing service operations / | 658.4013 JAI Quality Control and Total Quality Management | 658.4013 KAN 100 Methods for total quality management |
Includes bibliographical references (p. [289]-296) and index.
eng.
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