Managing service operations / Bill Hollins, Sadie Shinkins.

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Material type: Text

TextPublication details: London : Thousand Oaks, CA : Sage Publications, 2006.Description: xii, 299 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode	Item holds
Book	Mzumbe University Main Campus Library	658.4013 HOL (Browse shelf(Opens below))	1	Available		0069425
Book	Mzumbe University Main Campus Library	658.4013 HOL (Browse shelf(Opens below))	2	Available		0069426

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Includes bibliographical references (p. [289]-296) and index.

eng.

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