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	1.	Total quality management and operational excellence : text with cases / John S. Oakland. by Oakland, John S Edition: Fourth Edition. Material type: Text Publication details: New York : Routledge, 2014 Availability: Items available for loan: Mzumbe University Main Campus Library (5)Location, call number: 658.4013 OAK, ... Found in Open Library: Place hold Add to cart (remove)
	2.	Nonprofit organizations : theory, management, policy / Helmut K. Anheier. by Anheier, Helmut K Edition: 2nd ed. Material type: Text Publication details: Abingdon : Routledge, c2014 Availability: Items available for loan: Mzumbe University Main Campus Library (5)Location, call number: 060 ANH, ... Found in Open Library: Place hold Add to cart (remove)

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