TY  - BOOK
AU  - Mulholland,Joan
TI  - The language of negotiation: a handbook of practical strategies for improving communication 
SN  - 0415060400
U1  - 302.3 MUL 
PY  - 1991///
CY  - London, New York
PB  - Routledge
KW  - Communication
KW  - Language and languages
KW  - Speech acts (Linguistics)
N1  - Includes bibliographical references (p. [219]-221) and index
UR  - http://www.loc.gov/catdir/enhancements/fy0648/92131068-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy1113/92131068-b.html
ER  -