TY  - BOOK
AU  - Rosing,Mark Von
AU  - Scheer, August-Wilhelm
AU  - Scheel, Henrik Von
TI  - The complete business process handbook: body of knowledge from process modeling to bpm Vol. 1 
SN  - 9780127999593
U1  - 670.427 ROS 
PY  - 2015///
CY  - Amsterdam
PB  - Elsevier
KW  - Business process reengineering
KW  - Intelligent business process management
KW  - Total quality management
N1  - Includes author and subject index
ER  -