Rosing, Mark Von. <br/><br/>
The complete business process handbook :  body of knowledge from process modeling to bpm Vol. 1 / 
Mark von Rosing, Henrik von Scheel. 
 - Amsterdam:  Elsevier,  c2015 
 - civ, 707p. :  ill. ;  25 cm 
<br/><br/> Includes author and subject index  
<br/><br/><label>ISBN: </label>9780127999593  TZS 92456/= 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business process reengineering <br/>Intelligent business process management <br/>Total quality management 
<br/><br/><label>Dewey Class. No.: </label>670.427 ROS