Change management : altering mindsets in a global context /
V. Nilakant and S. Ramnarayan.
- New Delhi : c2006.
- 355 p. : ill. ; 22 cm.
Includes bibliographical references and index.
The change management model -- Appreciating change: industry analysis -- Appreciating change: mental and business models -- Mobilising support -- Executing change -- Building change capability -- Leadership and change.