Jeston, John. <br/><br/>
Business process management  :  practical guidelines to successful implementations / 
John Jeston and Johan Nelis. 
 - 3rd ed. 
 - London :  Routledge ,  c2014. 
 - xxxvi, 652 pages :  ill  (some color) ;  25 cm. 
<br/><br/>Includes bibliographical references (pages 641-646) and index. 
<br/><br/><br/>eng. 
<br/><br/><label>ISBN: </label>9780415641760 (pbk.)  TZS 314,061/= 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Workflow<br/>Reengineering (Management)<br/>Business planning.<br/>Industrial management.
<br/><br/><label>Dewey Class. No.: </label>658.4063 JES