TY  - BOOK
AU  - Hybels,Saundra
AU  - Weaver,Richard L.
TI  - Communicating effectively 
SN  - 9780073193397
U1  - 302.2/242 
PY  - 2007///
CY  - Boston, Mass.
PB  - McGraw-Hill
KW  - Oral communication
KW  - Boston, Mass
KW  - Interppersonal skills
KW  - Communication process
N1  - Includes bibliographical references (p. R1 - R13) and index
ER  -