Koch, Hugh C. H. <br/><br/>
Implementing and sustaining total quality management in health care / 
Hugh C.H.Koch. 
 - Harlow, Essex :  Longman,  1992. 
 - viii, 248 p. :  ill. ;  30 cm. 
<br/><br/>Includes bibliographical references (p. 245-246). 
<br/><br/><label>ISBN: </label>058220903X (pbk) :  TZS 7000/= 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health services administration.<br/>Total quality management.
<br/><br/><label>Dewey Class. No.: </label>362.1068