TY  - BOOK
AU  - Agere,Sam
AU  - Jorm,Noella
TI  - Designing performance appraisals: assessing needs and designing performance management systems in the public sector 
SN  - 0850926300
U1  - 352 DES 
PY  - 2000///?]
CY  - London
PB  - Commonwealth Secretariat
KW  - Civil service
KW  - Commonwealth countries
KW  - Performance standards
N1  - Includes bibliographical references
ER  -