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Fundamentals of reference / Carolyn M. Mulac.

By: Material type: TextTextPublication details: Chicago : American Library Association, 2012Description: xii, 131 pages ; 23 cmISBN:
  • 9780838910870
Subject(s): DDC classification:
  • 025.520973 MUL
Contents:
Reference sources -- Encyclopedias -- Websites -- Dictionaries -- Almanacs, handbooks, and yearbooks -- Indexes -- Directories -- Geographical sources -- Biographical sources -- Statistical sources -- Reference services -- The reference interview -- Reference service in person -- Telephone reference service -- Online reference service -- Reference service to children and young adults -- Reference service in special subjects -- Reference policies -- Reference standards -- Reference evaluation -- Appendix. ALA documents.
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Includes bibliographical references and index.

Reference sources -- Encyclopedias -- Websites -- Dictionaries -- Almanacs, handbooks, and yearbooks -- Indexes -- Directories -- Geographical sources -- Biographical sources -- Statistical sources -- Reference services -- The reference interview -- Reference service in person -- Telephone reference service -- Online reference service -- Reference service to children and young adults -- Reference service in special subjects -- Reference policies -- Reference standards -- Reference evaluation -- Appendix. ALA documents.

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