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Business process management : practical guidelines to successful implementations /

Jeston, John.

Business process management : practical guidelines to successful implementations / John Jeston and Johan Nelis. - 3rd ed. - London : Routledge , c2014. - xxxvi, 652 pages : ill (some color) ; 25 cm.

Includes bibliographical references (pages 641-646) and index.

eng.

ISBN: 9780415641760 (pbk.) TZS 314,061/=

Subjects--Topical Terms:
Workflow
Reengineering (Management)
Business planning.
Industrial management.

Dewey Class. No.: 658.4063 JES

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