Total quality management and operational excellence : text with cases /
Oakland, John S.
Total quality management and operational excellence : text with cases / John S. Oakland. - Fourth Edition. - New York : Routledge, 2014. - xxiv, 530 p. : some col ill. ; 26 cm
Includes bibliographical references and index.
Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors. This exciting update of a classic text is perfect for all students studying for professional qualifications in the management of quality, or those studying science, engineering or business and management who need to understand the part TQM may play in their subjects
eng.
9780415635509 TZS 189,588/=
Total quality management.
Total quality management--Case studies.
Business & economics / General.
Business & economics / Quality Control.
Business & economics / Total Quality Management.
658.4013 OAK
Total quality management and operational excellence : text with cases / John S. Oakland. - Fourth Edition. - New York : Routledge, 2014. - xxiv, 530 p. : some col ill. ; 26 cm
Includes bibliographical references and index.
Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors. This exciting update of a classic text is perfect for all students studying for professional qualifications in the management of quality, or those studying science, engineering or business and management who need to understand the part TQM may play in their subjects
eng.
9780415635509 TZS 189,588/=
Total quality management.
Total quality management--Case studies.
Business & economics / General.
Business & economics / Quality Control.
Business & economics / Total Quality Management.
658.4013 OAK