Lean hospitals : improving quality, patient safety, and employee engagement /

Graban, Mark,

Lean hospitals : improving quality, patient safety, and employee engagement / Mark Graban ; foreword by John Toussaint, MD. - 3rd ed. - London: CRC Press, c2016. - xxiii, 330 pages : illustrations ; 26 cm

"A Productivity Press book."

Includes bibliographical references and index.

The need for lean -- Overview of lean for hospitals and health systems -- Value and waste -- Observing the process and value streams -- Standardized work as a foundation of lean -- Lean methods : visual management, 5S, and kanban --Proactive root cause problem solving -- Preventing errors and harm -- Improving flow -- Lean design -- Engaging and leading employees -- Getting started with lean -- A vision for a lean hospital and health system.


eng.

9781498743259 TZS 121212/=


Hospitals--United States
Hospital care--United States
Patients--United States
Just-in-time systems.
Total quality management.
Hospital Administration
Hospital Administration
Total Quality Management
Efficiency, Organizational
Patient Safety
Quality Improvement

362.11068 GRA

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